The Security of the Site
We maintain physical, electronic, and procedural safeguards and personnel policies, consistent with applicable laws that are designed to guard the Site, our systems and Information provided by our users. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. In the event of a breach of the confidentiality or security of your Personal Information, we will reasonably attempt to notify you as necessary so you can take appropriate protective steps. Unless you indicate otherwise, we may notify you under such circumstances using your most current email address on record with us.
When you visit the Site or send e-mails or chats to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail, chat or phone or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically or posted on the Site satisfy any legal requirement that such communications be in writing if such requirements are applicable.
If you wish to register and use our Services, you will need to provide us with certain information, including information about your identity, your employer’s identity and other information required to apply for the Services. You will also be provided a user ID and a password to protect your account information. With your further permission, we may also request additional information from you, obtain a credit report, view invoicing history or collect other third party data about your company. Except as noted in this Policy, invoiceXcel does not sell, share, or in any other way transmit information submitted by you to any other persons or companies.
When you submit an online “contact us” or other online inquiry form, or when you call, write, fax or otherwise initiate contact with invoiceXcel, we record your contact information (name, address, phone number, and email address) in our CRM (Customer Relationship Management) system. This information is used for answering your questions as well as for ongoing marketing communication programs to you.
We may also collect certain information automatically, such as the type of computer or mobile device you use, your unique device ID, the IP address of your computer mobile device, and other information. We use your personally identifiable information to verify your identity and send you messages about your transactions or our company.
Personally identifiable information we collect may be shared with third party financial institutions, service providers and referral partners under contract with invoiceXcel who help with parts of our business operations including but not limited to funding, fraud prevention, payment processing, marketing, and technology services. Our contracts dictate that these third party financial institutions, service providers and referral partners only use your information in connection with the services they perform for us and not for their own benefit.
We may disclose your personally identifiable information to law enforcement, government officials, or other third parties when:
- We are compelled to do so by a subpoena, court order or similar legal procedure
- We need to do so to comply with applicable law
- We believe in good faith that the disclosure of personally identifiable information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of this Policy or the Terms
- You request or provide specific permission to share such information
In our efforts to continually improve our service offerings, we collect and analyze demographic and profile data about our users. This includes, but is not limited to, activity from companies utilizing the Site. We identify and use your IP address to help diagnose problems with our servers, and to administer the Site. Your IP address, along with cookies, may be used to help identify you and gather basic information. We may create anonymous records from personally identifiable information by excluding information (such as your name and company) that makes the information personally identifiable. We may use this anonymous information to direct future development, including but not limited to analyzing usage patterns so that we may enhance our services, and providing reports based on anonymous non-personally identifiable information. We reserve the right to use and disclose anonymous information to third parties, at our discretion.
We will retain personally identifiable information for as long as you remain an active user of the Site, and for a reasonable time thereafter or as required by law. We may retain anonymized and aggregate data indefinitely.
invoiceXcel may revise this Policy at any time by updating this page on the Site and in such event your continued use of the Site shall constitute your acceptance of such updated Policy. Accordingly, you should visit this page from time to time to review the then-current Policy because it is binding on you. Certain provisions of this Policy may be superseded by expressly designated legal notices or terms located on particular pages at the Site.